Some of our services are taking a short break over Christmas and the New Year. There are no waste, recycling and green waste collections on Christmas Day. All waste collections between Wednesday 25-Friday 27 December will occur a day later than usual.
Our Customer Service Centre is temporarily located at Speers Point Library, adjacent to Council's Administration Building.
The Regional Illegal Dumping (RID) Program operates in Lake Macquarie to help prevent illegal dumping.
Illegal dumping differs from littering in that it involves a considerable amount of waste, and a vehicle has normally been used to transport the waste to the dump site. You can report littering through our 'Report an issue' page.
You can report illegal dumping using the following methods:
Report illegal dumping to the Regional Illegal Dumping Squad via RIDonline
Report it
Report illegal dumping to the Environmental Protection Authority (EPA) Environment Line on 131 555
You can report lost, stolen or abandoned shopping trolleys directly to the collector services: