You can provide feedback or report an issue to Council using our online form.
Do it online
Customer Service Centre
||02 4921 0333
||18-32 Creek Reserve Road, Boolaroo, NSW, 2284
Relaying and interpreting services
National Relay Service
If you have a hearing or speech impairment, you can ask the National Relay Service to put you through to our Customer Service Centre on 02 4921 0333.
Depending on your needs, there are different relay call options:
Visit the National Relay Service website for more details.
If you don't speak English and need an interpreter to help you with information on our website, contact the Telephone Interpreting Service (TIS) on 131 450. They will be able to put you through to our Customer Service Centre on 02 4921 0333.
TIS is available 24 hours a day, seven days a week. Visit tisnational.gov.au for more details.
Lake Macquarie City is culturally diverse, with more than 10 per cent of our population coming from other countries to live in Lake Macquarie. More than five per cent of our residents speak languages other than English as they settle into Australia. We are committed to helping ensure you understand local government matters and encourage you to have a conversation with us so we can meet your needs.
Our social media pages supplement the information published on our website and adhere to our Digital Services Guidelines.
Keep in the loop with what's happening in Lake Macquarie City, including