Contact us

You can provide feedback or report an issue to Council using our online form.

Do it online

Customer Service Centre

Operating hours
Monday-Friday, 8am-5pm
Phone
02 4921 0333
Wyee residents
02 4357 1999 (local call)
Fax
02 4958 7257
Email council@lakemac.nsw.gov.au
Street address
Lake Macquarie City Council Administration Building, 126-138 Main Road, Speers Point, NSW, 2284
Postal address
Box 1906, Hunter Regional Mail Centre, NSW, 2310
After-hours emergencies
02 4921 0333

 

Works Depot

Operating hours
Monday-Friday, 8am-5pm
Phone 02 4921 0333
Street address
18-32 Creek Reserve Road, Boolaroo, NSW, 2284  

 

Relaying and interpreting services

National Relay Service

If you have a hearing or speech impairment, you can ask the National Relay Service to put you through to our Customer Service Centre on 02 4921 0333.

Depending on your needs, there are different relay call options:

Visit the National Relay Service website for more details.

Language support

If you don't speak English and need an interpreter to help you with information on our website, contact the Telephone Interpreting Service (TIS) on 131 450. They will be able to put you through to our Customer Service Centre on 02 4921 0333.

TIS is available 24 hours a day, seven days a week. Visit tisnational.gov.au for more details.

Lake Macquarie City is culturally diverse, with more than 10 per cent of our population coming from other countries to live in Lake Macquarie. More than five per cent of our residents speak languages other than English as they settle into Australia. We are committed to helping ensure you understand local government matters and encourage you to have a conversation with us so we can meet your needs.

Social media

Our social media pages supplement the information published on our website and adhere to our Digital Services Guidelines.

 

eNewsletters

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