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Services

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Access to community land

Council may permit a vehicle to cross community land in order to access a privately owned property upon approval of an Access to Community Land application.

Access to Council vaccination records

Council holds vaccination records, for vaccinations issued by Council before and including 1986. Applications to access these records are to be submitted to Council.

Access to information

All government agencies are required to proactively release a range of information on their websites and in other formats that are accessible for the public.

Access to information - Building and Development

Apply for access to information relating to building and development

Add an entry to the community noticeboard

This form is used to submit an entry for consideration to list on the community noticeboard for service providers.

Additional commercial waste services

Council offers additional garbage, recycling and green waste services to businesses, providing the flexibility to tailor waste services to best suit their business needs

Additional green waste services for the maintenance of Council land

Apply for financial assistance for additional green waste services when maintaining council land

Amend or cancel existing direct debit

Amend or cancel your existing direct debit payments for your rates

Annual Permits

The NSW Government has now introduced annual permits for non-desexed cats and restricted and dangerous dogs.

Application for a temporary structure or occupation of road reserve

Apply for a temporary structure or occupation of road reserve

Application for Classification of Land - Local Government Act 1993

Apply for Land Classification Certificate or Land Register Extract.

Application Information

Information to help plan your development and where you can turn to for advice

Application to operate an amusement device

If you're planning to operate an amusement device, and your device is registered under NSW Occupational Health and Safety Regulation 2001, you'll need approval from Council

Apply for a Building Information Certificate

A Building Information Certificate certifies that a building and its land can remain as is for a period of up to seven years.

Apply for a Compliance Certificate

Apply for a compliance certificate

Apply for a Construction Certificate

A Construction Certificate certifies that your chosen design and construction materials comply with the Building Code of Australia, and associated standards and codes, and the development is consistent with your Development Application

Apply for a free MLAK key

Eligible Lake Macquarie residents can apply for a Master Locksmith Access Key (MLAK), free of charge

Apply for a Heritage Exemption

Maintenance or minor works that do not have an impact on the significance of a heritage item or conservation area may be granted an exemption, subject to an assessment by Council's Development Planner Heritage

Apply for a Planning Certificate

A Planning Certificate is needed to purchase a property. It details the development potential of a parcel of land including the planning restrictions that apply.

Apply for a Strata Certificate

A Strata Certificate allows you to subdivide land into separate lots and common property

Apply for a Subdivision Works Certificate

A Subdivision Works Certificate (SWC) is required when works will be undertaken to facilitate a subdivision in accordance with a development consent

Apply for a swimming pool barrier exemption

Apply for an exemption to the general requirements regarding the location of pool barriers and fencing

Apply for a Swimming Pool Certificate of Compliance

If you're selling or renting a property with a swimming pool, you are required to have a valid Swimming Pool Certificate of Compliance, unless you have an approved exemption

Apply for an Occupation Certificate

A Occupation Certificate is required when the construction is completed and considered compliant. The building should not be occupied prior to an Occupation Certificate being issued.

Apply for an Outstanding Notices and Orders Certificate

An Outstanding Notices and Orders Certificate lists any outstanding notices and orders issued by Council in relation to a particular property. Notices issued might include unauthorised building works, stormwater works or unsafe or unhealthy conditions.

Apply for Approval for Footway Dining

Apply for a footway dining approval

Apply for Complying Development Certificate

These applications are determined by Council or an accredited certifier through a fast-track assessment process.

Apply for financial hardship assistance due to COVID-19

Apply for fitness and exercise groups in parks and reserves

Apply for park furniture donation

Apply for Telecommunication Infrastructure on Council land

Apply for a lease or licence to install a telecommunication facility on Council land

Apply to address Council at a meeting

Apply to address Council at a public forum

Approval to occupy a moveable dwelling on a building site

If you are planning to install and occupy a moveable dwelling on your property during the construction of your dwelling, you'll need approval from Council

Book a pool party

Our pool parties are a fun and exciting way for children to celebrate their birthday!

Bulk waste containers

Apply to be a registered supplier of bulk waste containers or apply to place a bulk waste container in Lake Macquarie City

Cemeteries search

Search individuals interred or memorialised at our cemeteries

Change of name and address

Change your name or address for any dealings with Council

Changing name or address on rates notice

Change the name or address that appears on your rates notice

Community Environment Grants

The Lake Mac Community Environment Grants Program, formerly known as Environmental Sustainability Grants Program, is designed to support community-initiated projects that improve our local environment and inspire environmentally sustainable behaviour in Lake Macquarie City.

COVID-19 Community Funding Program

Council's newest funding program has been developed to assist local service providers support the increased number of vulnerable and emerging at-risk communities through the COVID-19 pandemic.

Creative Grants

Our creative grants program supports projects and initiatives that provide opportunities for creative participation, stimulate high quality, diverse creative activity and strengthen and expand the City’s cultural and creative industries.

Donations and financial assistance

Not-for-profit groups and organisations that have significant local membership or participation, and/or are undertaking a project that shows significant local benefits, may be eligible for a donation or financial assistance from Council.

Eco Angel

Get a group together, pick a spot in Lake Macquarie that could do with a clean up and register your site to host an Eco Angel clean-up event

Enquire about a property

Property Enquiry is our tool for viewing information on conditions that apply to land and property, including permitted development and maps.

Enquire about an application

Using our Application Enquiry tool, you can submit your support or objection to a Development Application during the notification process, track the progress of Development Applications that are under assessment, and access records of determined applications and certificates submitted since 1980

Environmental Research Grants

The Lake Macquarie Environmental Research Grants Program is designed to support projects that will assist Council and other environmental managers to develop appropriate land-use practices, plan remedial and preventative works and adjust management strategies.

Event and festival funding

Council supports event organisers and community groups to deliver events, festivals, sporting celebrations and conferences across the City, which benefit the community and support the outcomes of Council's Event and Festival Strategy and Action Plan 2019-2024.

Financial assistance for medical waste disposal

Apply for financial assistance for additional waste services to manage medical waste

Financial Hardship Assistance Application

Apply for financial hardship assistance in relation to your rates.

Fireworks notification

If you're planning to use fireworks, you must notify Council and SafeWork NSW seven days prior to your fireworks display

Flood Report Tool

Access information about flooding and the flood hazard of a property with our Flood Report Tool

Flood-liable caravan park and manufactured estate installations

Apply for a caravan park or manufactured estate on flood-liable land.

Garbage bin

Your fortnightly kerbside garbage service

Get approval for a manufactured home of more than one storey

Get approval for a multi-storey manufactured home

Get approval for a manufactured home on flood-liable land

Government Information Public Access (GIPA) application

You can apply for formal access to government information online

Green bin

Your weekly green bin collection service

Hair, beauty and tattoo

Guidelines on opening a hair, beauty or tattoo business

Host a Super Street Sale

Find new homes for your unwanted items by hosting a Super Street Sale with your neighbours

Install, alter or operate an onsite sewage management system

Installation, alteration or operation of waste treatment devices requires approval by Council.

Join a Sustainable Neighbourhoods Group

The Sustainable Neighbourhoods program empowers community members to act on local environmental, sustainability and community initiatives

Join Backyard Habitat for Wildlife

By joining our free Backyard Habitat for Wildlife program, you can play a role in helping to ensure the survival of local wildlife

Lake Macquarie Family Day Care

We're an approved high-quality education and care service provider, operating under the National Quality Framework, catering for children from birth to 13 years

Lead Mitigation Grants

The Lead Mitigation Grant Program provides funding to eligible North Lake Macquarie residents who have been adversely impacted by lead contamination resulting from the former Pasminco Cockle Creek Smelter

Learn to Swim

Learn to Swim lessons for Term 3 will start Monday 20 July. Bookings will open from Monday 6 July.

Livestock registration

Local Heritage Places Fund

Owners of heritage-listed properties in Lake Macquarie are invited to apply for annual small grants, on a dollar-for-dollar basis, to assist with the maintenance of their properties.

Lodge a Development Application

Lodge a Development Application with Council

Lodge a Public Works Certificate

If your development has a public works component, you'll need to lodge a Public Works Certificate with Council

Make a payment

Use our secure payment gateway to make a payment online

Making a submission

If you consider you may be affected by a development you can make a submission to Council

Minor public works

Apply for a driveway application or road opening permit

Mobile Food Vending

Find out what approvals you need to run a mobile food business in Lake Macquarie

Modification Application

Apply to modify your development consent or construction certificate

NAIDOC Week events funding

Not-for-profit organisations and schools may be eligible to apply for funds to implement a hands-on cultural project or event to celebrate NAIDOC Week.

Notice of Commencement of Building or Subdivison work

Submitting a Notice of Commencement of Building or Subdivision Works, also known as a Notice of Work (NoW) lets us know that work is starting on your proposed development

Notification of deceased ratepayer

Notify of deceased ratepayer

Other types of food vending

There are other types of food vending such as vending of private land at approved community events and street stalls

Overpaid rates

Apply for a refund on overpaid rates

Pay your rates

Pay your rates online

Pensioner rebate

Eligible pensioners can apply for a rebate on their rates

Political donations and gifts disclosure

If you're lodging a planning application or making a public submission to Council, you'll need to disclosure any political donations or gift given in the last two years

Receive invoices and statements via email

Sundry debtors can sign up to receive invoices and statements via email

Receive your rates by email

Recycling bin

Your fortnightly kerbside recycling service

Recycling in Schools

Schools can save money and become more sustainable by utilising Council's green waste and recycling services.

Refund by electronic funds transfer (EFT)

Complete this form if you require a refund by electronic funds transfer (EFT) into your bank account.

Register a food business

Tell us where you're proposed to operate a food business within the City or let us know if your existing food business registration details have changed.

Register with the Early Warning Network

Regulated water systems and public pools

Guidelines on opening businesses that involves regulated water systems and public pools

Report an issue

Complete this form to report an issue, provide general feedback, report issues relating to fraud and corruption, or submit a compliment or complaint to Council.

Report illegal dumping

Report illegal dumping in Lake Macquarie

Request a Bush Fire Attack Level (BAL) Assessment

A Bush Fire Attack Level (BAL) Assessment is required before Council will issue a BAL Certificate

Request a Pre-lodgement or Concept Meeting

Pre-lodgement and Concept Meetings will help ensure your Development Application is well-prepared

Request an inspection

Request an inspection from Council

Request to withdraw an application

Need to withdraw an application

Review of determination of Development Application

Apply for a review of determination for a Development Application or Modification Application.

Road closures

Find out about temporary road closures due to roadworks, emergencies or events that impact traffic conditions across our city

School tours

We offer tours of our Council Chambers, Lake Mac Libraries, Museum of Art and Culture, and Organics Resource Recovery Facility for interested school groups

Section 603 Certificate

Apply for a Section 603 Certificate to see outstanding rates, charges and debts payable to Council in relation to a property

Set up a direct debit

Set up a new direct debit payment for your rates.

Special needs waste collection service

Apply for a special needs waste collection service, also known as a Blue Dot service

Start, join or find a community garden

Community gardens not only provide a space to grow fresh organic produce, they also support local food production, healthy living and improve social wellbeing in the local community

Strata properties

Waste management for strata properties

Subdivision Certificate

A Subdivision Certificate certifies that a plan of subdivision has been completed in accordance with the relevant development consent conditions or complying development certificate in the case of complying development

Submit a Notice of Work

Lodge a Notice of Works for plumbing or drainage works

Sundry debtor direct debit

Set up direct debit for a sundry debtor account.

Surrender a development consent

You may seek to surrender your development consent in accordance with Section 4.17 or 4.63 of the Environmental Planning and Assessment Act 1979.

Surrendering a pet

Surrendering your pet to Council

Sustainable Schools workshops

We can visit your primary or secondary school to deliver workshops to students on a range of topics including waste education, composting tours, our natural environment and cycling skills

Swim Squad Training

Lake Mac Swim Centres offer affordable, quality squad programs to help your child achieve their personal swimming goals.

Tree pruning and removal

Use these tools to determine whether a tree can be pruned for removed

VibrantSCENE

The Outdoor Dining Pilot as part of the VibrantSCENE program is a 10-month trial period designed to support hospitality businesses within Lake Mac, allowing businesses to use Council-owned land to enable them to serve more customers.

View your rates history and details

Water Safety: A Matter of Seconds

Our Lake Mac Lifeguards have put together a full suite of virtual water education programs for 2020. A Matter of Seconds, traditionally an in-school education program, covers Basic Water Safety, Water Safety Awareness and an Introduction to First Aid.

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Community update on COVID-19