Notice Schedule 2020/21
NSW Office of Local Government have made a mandatory change for the due date of the first rates notice of the 2020/21 Financial year to be extended to September 30, where it would otherwise have been due August 31.
||Due 30 September 2020
||Due 30 November 2020
||Due 28 February 2021
||Due 31 May 2021
If you pay your rates by an Installment or Annual Direct Debit the amount due will be deducted from your nominated account on the dates above.
Changes to OSSM Charges
Previously, the approval to operate an on-site septic system was issued through debtors every three years. From 1 July 2020, an annual On-Site Sewage Management Fee (OSSM) will appear on the rates notice of applicable property owners.
We are required to issue approvals for OSSM under Section 68 of the Local Government Act 1993. This provides appropriate resources to protect public health standards and our environment.
Financial Hardship Assistance
Individuals and businesses who have lost jobs and income as a result of COVID-19 are encouraged to apply for Financial Hardship Assistance. We can assist in various ways based on your circumstances, from waiving credit card fees for online payments, or interest charges on overdue rates until 1 January 2021, to allowing flexible payment plans for outstanding debts and not pursuing legal action to recover debts until 2021.
If you are experiencing difficulty meeting your payment obligations for reasons out of your control and wish to request an extension or a payment arrangement please email or phone our Debt Management team.