Notice Schedule 2020/21
||Due 30 September 2020
||Due 30 November 2020
||Due 28 February 2021
||Due 31 May 2021
If you pay your rates by an Installment or Annual Direct Debit the amount due will be deducted from your nominated account on the dates above.
Changes to OSSM Charges
Previously, the approval to operate an on-site septic system was issued through debtors every three years. From 1 July 2020, an annual On-Site Sewage Management Fee (OSSM) will appear on the rates notice of applicable property owners.
We are required to issue approvals for OSSM under Section 68 of the Local Government Act 1993. This provides appropriate resources to protect public health standards and our environment.
Financial Hardship Assistance
Individuals and businesses who have lost jobs and income as a result of COVID-19 are encouraged to apply for Financial Hardship Assistance. We can assist in various ways based on your circumstances, from waiving credit card fees for online payments to allowing flexible payment plans for outstanding debts.
If you are experiencing difficulty meeting your payment obligations for reasons out of your control and wish to request an extension or a payment arrangement please email or phone our Debt Management team.