If you have overpaid your rates account, or made an incorrect payment to the wrong account, you can apply to have the payment refunded or transferred to another account.
Overpayment will only be refunded if the account is in credit.
To complete the online form, you will need the following information:
To apply for a refund on overpaid rates
Apply online to transfer your payment to another rates account.
Please visit our Customer Service Centre, where we can assist you in completing this form