The health and safety of residents, customers and employees is our top priority and we are continuing to monitor developments in response to COVID-19. Council administration building is open by appointment only from 9am - 4:15pm. Please continue to follow social distancing and safe hygiene measures and adhere to the public health order in line with NSW Government restrictions.
Your garbage bin is picked up from the kerbside each fortnight and is buried in landfill.
If you have moved into a new property and need a new garbage bin collection service, you can do in online or by calling us on 4921 0333.
Order a new service online
We offer a number of flexible options to help you manage your waste.
If you need a new garbage bin for your additional service, you can purchase one as part of your service application and have it delivered to your property for a fee, or purchase your own bin from your local hardware store.
Once we receive your application, within five business days we will place a sticker on your garbage bin. It is important that you do not remove this sticker, as it lets our staff know that your additional service has been approved for collection.
With this sticker in place, we will start collecting your additional service on your usual collection day.
Order an additional garbage service
If you no longer require an additional garbage service, you can cancel your service online.
Cancel an additional garbage service
Find your fortnightly garbage collection day
If your bin is missed, please call us on 4921 0333, within two working days to arrange collection.
To report damage to your garbage bin and organise a repair(PDF, 79KB) , call us on 4921 0333.
If you need a new garbage bin, you can purchase a 240L bin (or a 140L bin if you live in a strata property with a downsize strata waste package) online with your credit card and have it delivered to your property for a fee.
Purchase a new 240L bin
Purchase a new 140L bin
You can organise your new garbage bin collection service online or over the phone by calling 4921 0333.
Do it online
We remember and respect the Ancestors who cared for and nurtured this Country. It is in their footsteps that we travel these lands and waters. Lake Macquarie City Council acknowledges the Awabakal people and Elders past, present and future.
Lake Macquarie City Council
126-138 Main Road,
Speers Point, NSW 2284
Box 1906, Hunter Region
Mail Centre, NSW 2310
Phone 02 4921 0333
Local number for Wyee residents 02 4357 1999
Telephone Interpreting Service 131 450 National Relay Service 133 677
ABN: 81 065 027 868