General rates enquiry

Rates ensure we can deliver services to our community, from maintaining and improving our road network and sport and recreation facilities, to environmental protection, libraries, galleries, lifeguards, and many other services.

If you need more information about your rates, you can enquire online for:

  • A copy of your rate notice
  • Current outstanding payment information
  • Rate payment history
  • Confirmation on where your rates are currently being posted
  • Confirmation if there is a pension concession on your account

 

Enquire online

Step 1.Gather your documents

To make an enquiry about your rates, you'll need to provide the following information:

  • Property owners name, including their middle name if applicable
  • Property address you are enquiring about

It is also helpful to have your rates notice assessment number.

Step 2.Apply online

In Person

Step 1.Gather your documents

To make an enquiry about your rates, you'll need to provide the following information:

  • Property owners name, including their middle name if applicable
  • Property address you are enquiring about

It is also helpful to have your rates notice assessment number.

Step 2.Visit us

Once you have gathered your documents, visit our Customer Service Centre, where we can assist you with your enquiry.

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