Direct debit

Pay your rates the easy way, with weekly, fortnightly, monthly, quarterly or annual direct debit payments, or amend or cancel your existing direct debit rates payments.

Please complete this form to set up a direct debit, as details cannot be accepted over the phone. 

At this stage a direct debit cannot be made from a credit card, only a BSB and an account number is currently accepted. 

Online

Step 1.Read our Terms and Conditions

Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).

Scheduled direct debits based on weekly, fortnightly, or monthly payments run from financial year to financial year, and are calculated on the full assessment amount due at the time the direct debit is set.  All scheduled direct debits are set to be paid in full prior to the end of June each year.

To amend or cancel your existing direct debit rates payments, you need to be the direct debit account holder, or have authorisation from the rate payer such as power of attorney, to complete this form.

Step 2.Gather your documents

You'll need your bank account details and a recent rates notice handy

Step 3.Apply online

In person

Step 1.Read our Terms and Conditions

Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).

Scheduled direct debits based on weekly, fortnightly, or monthly payments run from financial year to financial year, and are calculated on the full assessment amount due at the time the direct debit is set.  All scheduled direct debits are set to be paid in full prior to the end of June each year.

To amend or cancel your existing direct debit rates payments, you need to be the direct debit account holder, or have authorisation from the rate payer such as power of attorney, to complete this form.

Gather your documents

You'll need your bank account details and a recent rates notice handy

Step 2.Visit us

Visit our Customer Service Centre and we'll help you complete your application online.

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