Our Customer Service Centre is temporarily located at Speers Point Library, opposite Council's Administration Building.
Pay your rates the easy way, with weekly, fortnightly, monthly, quarterly or annual direct debit payments, or amend or cancel your existing direct debit rates payments. Please note interest may apply with weekly, fortnightly or monthly direct debits.
At this stage a direct debit cannot be made from a credit card. We require a BSB and an account number.
Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).
Scheduled direct debits based on weekly, fortnightly, or monthly payments run from financial year to financial year, and are calculated on the full assessment amount due at the time the direct debit is set. All scheduled direct debits are set to be paid in full prior to the end of June each year.
To amend or cancel your existing direct debit rates payments, you need to be the direct debit account holder, or have authorisation from the rate payer such as power of attorney, to complete this form.
You'll need your bank account details and a recent rates notice handy.
The person who's name is on the rates notice/ title must register before you can apply for direct debit online.
Registration can take up to one business day to process.
If you are already registered, please sign in to apply for direct debit.
Register online Sign in
Visit our Customer Service Centre and we'll help you complete your application online.