In line with the NSW government rules and restrictions, we are operating under the following arrangements:* Some Council facilities have limits on the number of people who can be inside at any one time* Everyone needs to check-in using the Service NSW QR code system* You must wear a mask when inside a Council facility unless you have an exemption.
Pay your rates the easy way, with weekly, fortnightly, monthly, quarterly or annual direct debit payments, or amend or cancel your existing direct debit rates payments.
Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).
Direct debits payments based on weekly, fortnightly, or monthly schedule, are calculated on the full assessment amount, from financial year to financial year, with the last day of payment being the 31 May.
To amend or cancel your existing direct debit rates payments, you need to be the direct debit account holder, or have authorisation from the rate payer such as power of attorney, to complete this form.
You'll need your bank account details and a recent rates notice handy
Visit our Customer Service Centre and we'll help you complete your application online.
In light of restrictions caused by COVID-19, access to our Customer Service desk in Council's Administration Building is by appointment only. If you require assistance from our Customer Service Centre please contact them on 02 4921 0333.
We remember and respect the Ancestors who cared for and nurtured this Country. It is in their footsteps that we travel these lands and waters. Lake Macquarie City Council acknowledges the Awabakal people and Elders past, present and future.
Lake Macquarie City Council
126-138 Main Road,
Speers Point, NSW 2284
Box 1906, Hunter Region
Mail Centre, NSW 2310
Phone 02 4921 0333
Local number for Wyee residents 02 4357 1999
Telephone Interpreting Service 131 450 National Relay Service 133 677
ABN: 81 065 027 868