Direct debit

Pay your rates the easy way, with weekly, fortnightly, monthly, quarterly or annual direct debit payments, or amend or cancel your existing direct debit rates payments.

Online

Step 1.Read our Terms and Conditions

Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).

Direct debits payments based on weekly, fortnightly, or monthly schedule, are calculated on the full assessment amount, from financial year to financial year, with the last day of payment being the 31 May.

To amend or cancel your existing direct debit rates payments, you need to be the direct debit account holder, or have authorisation from the rate payer such as power of attorney, to complete this form.

Step 2.Gather your documents

You'll need your bank account details and a recent rates notice handy

Step 3.Apply online

In person

Step 1.Read our Terms and Conditions

Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).

Direct debits payments based on weekly, fortnightly, or monthly schedule, are calculated on the full assessment amount, from financial year to financial year, with the last day of payment being the 31 May.

To amend or cancel your existing direct debit rates payments, you need to be the direct debit account holder, or have authorisation from the rate payer such as power of attorney, to complete this form.

Step 2.Gather your documents

You'll need your bank account details and a recent rates notice handy

Step 3.Visit us

Visit our Customer Service Centre and we'll help you complete your application online.

In light of restrictions caused by COVID-19, access to our Customer Service desk in Council's Administration Building is by appointment only. If you require assistance from our Customer Service Centre please contact them on 02 4921 0333.