Swim Centres go live with Envibe

Published on 08 August 2022

Lake Mac Swim Centres has launched an exciting new website, swim.lakemac.com.au.

Part of this upgrade is a customer portal called My Swim.

My Swim offers increased functionality for customers by enabling you to create your own account.

New features available for customers include:

• updating contact information
• sign-up options to be notified of swim centre closures and aqua fitness class cancellations
• purchasing multi-visit passes for pool entry and group fitness
• searching for purchase history and the number of visits left on passes
• scheduling free Learn to Swim assessments
• confirmation and payment for each Learn to Swim re-enrolment
• viewing records about progress and levels of Learn to Swim programs once competency has been reached.

Customers can easily create their new account via the new website.

Existing Learn to Swim customers, will need to see Reception at their local Lake Mac Swim Centre after creating the account to have their children linked. This will allow members to then manage their Learn to Swim enrolments easily online.

For more information about the new website or self-managed portal, contact your nearest Lake Mac Swim Centre.