Relaying and interpreting services
National Relay Service
If you have a hearing or speech impairment, you can ask the National Relay Service to put you through to our Customer Service Centre on 02 4921 0333.
Depending on your needs, there are different relay call options:
- Teletypewriter (TTY) - call 133 677
- SMS relay users - call 0423 677 767
- Captioned relay users - call 1300 318 850
- Internet relay users - call 1300 553 467.
Visit the National Relay Service for more details.
Translating and Interpreting Services (TIS)
If you don't speak English and need an interpreter to help you with information on our website, contact the Telephone Interpreting Service (TIS) on 131 450. They will be able to put you through to our Customer Service Centre on 02 4921 0333.
TIS is available 24 hours a day, seven days a week. Visit www.tisnational.gov.au for more details.
Page last updated: 08 August 2017