Keeping services running for our community

Published on 02 April 2020

As a community we continue to come face-to-face with many changes to our lifestyle as a result of the ongoing battle with COVID-19. If we can, many of us are now working from home, some have sadly lost their jobs or been forced to close their business, and we are all adapting to life with more restrictions than what we are used to.

Similarly, Council has responded to ensure we keep our community and employees safe and we continue to monitor the situation daily. Last week we saw a range of closures to our community facilities and buildings, and made some innovative changes to the way we provide our services.

I want to again reassure residents that Council remains open and is committed to continuing to provide our essential services for the community throughout this crisis. Visit our COVID-19 page for the most up-to-date information about Council services.

This week on the website we’ve added some easy to read guides for local sole traders, companies and employers about what support is available from the Federal and NSW governments. More information will be added as work continues in this space to ensure our residents and businesses are kept up-to-date.

If residents need to contact Council, I encourage them to call 4921 0333, email via or engage with us through Lake Macquarie City Council’s Facebook page @lakemaccity.

Last week, Council had a few enquiries about accessing green bags for our food bins. I’m pleased to say that green bags are still available and can be collected from the Works Depot on Creek Reserve Road, Boolaroo. A new roll of 150 bags will be delivered to Lake Macquarie homes from mid-May and throughout June.

If you are looking for things to do during the isolation period then make sure you visit Lake Mac Library’s website or download the app. Members have access to a huge catalogue available at their fingertips including audio books, music and DVDs to keep them busy.

The Museum of Art and Culture (MAC) has the kids covered with the ARTSPACE@HOME activities, which is part of MAC’s new online resources. The activities so far look like a lot of fun for children and will help keep their little creative minds active. For more information about MAC’s learning programs and online resources visit

We are a community with a huge spirit and I know by working together to do whatever it takes we will bounce back stronger. I urge you to continue to follow the advice from the Federal Department of Health and NSW Health.

Finally, please stay safe and if you need support, don’t hesitate to reach out to your family and friends for help during this very tough time for everyone. 

Lake Macquarie Mayor Cr Kay Fraser