Click and Collect cancelled due to COVID-19

Published on 31 March 2020

Speers Point Library exterior (1).jpg

A ‘Click and Collect’ service launched by Lake Mac Libraries in response to the COVID-19 pandemic has been withdrawn due to tightened restrictions on non-essential travel.

Lake Macquarie City Council Manager Arts, Culture and Tourism Jacqui Hemsley said the service launched last week after library branches shut their doors across the City.

“The idea was to provide the community an opportunity to collect books and other items at designated times and locations using safe social distancing and hygiene practices,” Ms Hemsley said.

“However, we have had to cancel this service following latest advice from the NSW Government about public health and restrictions to non-essential travel out of the home.”

“It is unfortunate but necessary, and we do apologise to people who were looking forward to collecting items through the service later this week.”

Other Lake Mac Libraries services that will continue to be offered include:

  • Home delivery of library items for eligible members with mobility and/or accessibility issues, and those on forced quarantine.
  • E-resource lending and borrowing via the website and the new Lake Mac Libraries app
  • Extension of existing loans until at least 4 May with no late fees applied

“Our staff are working hard to come up with innovative ways to engage and connect our community during these difficult times, so stay tuned for more announcements,” Ms Hemsley said.

Community members seeking further information can go to, email or phone 4921 0493.