Beam micromobility

Lake Macquarie City is the first council in NSW to welcome an e-scooter shared scheme trial.

Global micromobility company Beam is offering shared micromobility options in Lake Macquarie, with e-bikes and e-scooters now available for use seven days a week and 24-hours a day, improving transport options and connections for both leisure and commuting with affordable pay-as-you-go rates.

Frequently asked questions

Where can I hire a Beam e-bike or e-scooter?

You can find Beam e-bikes and e-scooters for hire within the ‘Beam zone’.

How can I hire a Beam e-bike or e-scooter?

Beam e-bikes and e-scooters are available for hire on a pay-as-you-go basis via the Beam app.

 

Where can I ride a Beam e-bike or e-scooter?

As part of the NSW e-scooter shared scheme trial, you must only ride e-scooters on designated shared paths in Lake Macquarie. These trial locations were nominated by Lake Macquarie’s Economic Development Company, Dantia, and approved by Transport for NSW.

You can ride Beam e-bikes anywhere within the ‘Beam zone’.

What happens if I leave the 'Beam zone'

If you travel outside of the Beam zone, you will receive a notification asking you to return to the zone. If you continue to travel outside the zone, your e-bike or e-scooter will come to a safe stop and you will not be able to travel any further.

Why is Council supporting micromobility?

We know our Lake Macquarie community values our city’s unique landscape, a diverse economy, connected communities, our lifestyle and wellbeing, as well as mobility and accessibility.

 

Micromobility transport options, like Beam’s e-bikes and e-scooters, make it easier for residents and visitors to get around the city, in a way that promotes a healthy and active lifestyle, and allows more of us to choose a more environmentally-friendly option and leave the car at home.

 

Active transport also supports local business and our city’s economy. Similar trials in Darwin showed 82 per cent of e-bike and e-scooter journeys included a transaction.

How can I stay safe on a e-bike or e-scooter?

Visit ridebeam.com/safety for advice to help you stay safe while riding.

Additional safety tips for e-scooters, as part of the NSW e-scooter sharing scheme trial, are available at towardszero.nsw.gov.au. 

 

Do I have to bring my own helmet to ride an e-bike or e-scooter?

Beam's e-bikes and e-scooters include a helmet and a Bluetooth helmet lock so riders always have access to equipment that will help them stay safe.

When will the 'Beam zone' area expand to include my area?

Beam are closely monitoring use and plan to expand the Beam zone to meet rider demand. Be sure to follow Beam on Facebook and Instagram to be the first to hear about new areas as they come online. 

Who do I contact if I have general feedback or suggestions about the Lake Macquarie micromobility trial?

If you have general feedback or suggestions about the trial of e-bikes and e-scooters in Lake Macquarie, you can share it below.

Your anonymous feedback will be shared with Council, Dantia and Beam.

Share feedback

Who should I contact if I see a Beam e-bike or e-scooter in a place it shouldn't be?

Contact Beam directly at ridebeam.com/help or call 1300 507 676.

Who should I contact if there is a fault with a Beam e-bike or e-scooter?

Contact Beam directly at ridebeam.com/help or call 1300 507 676.

Can I ride my own e-scooter on shared pathways, roads or footpaths in Lake Macquarie?

The NSW e-scooter sharing scheme trial only includes e-scooter shared services, not privately-owned scooters. The current rules and restrictions for privately owned scooters will remain.