The health and safety of residents, customers and employees is our top priority and we are continuing to monitor daily developments in response to COVID-19.
If you have overpaid your rates account, or made an incorrect payment to the wrong account, you can apply to have the payment refunded.
Overpayment will only be refunded if the account is in credit.
To complete the online form, you will need the following information:
To apply for a refund on overpaid rates
Please visit our Customer Service Centre, where we can assist you in completing this form
Lake Macquarie City Council
126-138 Main Road,
Speers Point, NSW 2284
Box 1906, Hunter Region
Mail Centre, NSW 2310
Phone 02 4921 0333
Local number for Wyee residents 02 4357 1999
Telephone Interpreting Service 131 450 National Relay Service 133 677
ABN: 81 065 027 868