Notification of deceased ratepayer

We recognise the passing of a loved one is a difficult time for all involved. However, when someone who is a registered ratepayer passes away, it is important that you inform us as soon possible so our records can be updated appropriately.

Notifying Council of a deceased ratepayer helps ensure no overdue rates payments are incurred while an estate is being settled. This will not change the property ownership details. In order to change the title deeds, you should speak with your legal representative or contact the NSW Land Registry Services.

When you contact us, please provide the name and address of the person who has died and the assessment number (located on the rate notice). You will also need supporting documentation in the form of a death certificate or a statutory declaration.

Online

Step 1.Gather your documentation

In order to notify us of a deceased ratepayer you need to provide the following documentation:

  • name and address of the deceased
  • the assessment number located on the rate notice of the deceased person
  • either a death certificate or a statutory declaration

Please note to amend the title deed you must contact the NSW Land Registry Services.

For further information please contact our Customer Service Centre on 02 4921 0333, 8am-5pm, Monday to Friday.

Step 2.Apply

Once you have gathered your documents, you can apply online.

In person

Step 1.Gather your documentation

In order to notify us of a deceased ratepayer you need to provide the following documentation:

  • name and address of the deceased
  • the assessment number located on the rate notice of the deceased person
  • either a death certificate or a statutory declaration

Please note to amend the title deed you must contact the NSW Land Registry Services.

For further information please contact our Customer Service Centre on 02 4921 0333, 8am-5pm, Monday to Friday.

Step 2.Visit us

Once you have gathered your documents, visit our Customer Service Centre where staff can assist you to complete this form online.

In light of restrictions caused by COVID-19, access to our Customer Service desk in Council's Administration Building is by appointment only. If you require assistance from our Customer Service Centre please contact them on 02 4921 0333.