The health and safety of residents, customers and employees is our top priority and we are continuing to monitor developments in response to COVID-19. Some Council facilities have reopened - please follow physical distancing rules of 1.5 metres, limit outdoor gatherings to no more than 10 people, and continue to practice safe hygiene and wash hands regularly.
Amend or cancel your existing direct debit payments for your rates.
Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).
You need to be either the direct debt account holder, or have authorisation from the rate player such as power of attorney, to complete this form.
You'll need your bank account details and a recent rates notice handy
Visit our Customer Service Centre and we'll help you complete your application online.
Lake Macquarie City Council
126-138 Main Road,
Speers Point, NSW 2284
Box 1906, Hunter Region
Mail Centre, NSW 2310
Phone 02 4921 0333
Local number for Wyee residents 02 4357 1999
Telephone Interpreting Service 131 450 National Relay Service 133 677
ABN: 81 065 027 868