Amend or cancel existing direct debit

Amend or cancel your existing direct debit payments for your rates.

Online

Step 1.Read our Terms and Conditions

Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).

You need to be either the direct debt account holder, or have authorisation from the rate player such as power of attorney, to complete this form.

Step 2.Gather your documents

You'll need your bank account details and a recent rates notice handy

Step 3.Apply online

In person

Step 1.Read our Terms and Conditions

Take a moment to read the Terms and Conditions of our Direct Debit Request Service Agreement(PDF, 172KB).

You need to be either the direct debt account holder, or have authorisation from the rate player such as power of attorney, to complete this form.

Step 2.Gather your documents

You'll need your bank account details and a recent rates notice handy

Step 3.Visit us

Visit our Customer Service Centre and we'll help you complete your application online.