Federal and State support

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Many local businesses in Lake Mac have been doing it tough as a result of COVID-19 restrictions. Here you will find helpful information and links to Federal and State government support programs and initiatives.

NSW Government support

NSW Government support and 24 hour COVID-19 Hotline

The NSW Government updates its business support information regularly to help keep you informed. Workers and businesses are able to access a range of advice and support on non-health related COVID-19 enquiries via the Service NSW contact centre 13 77 88. 

Businesses impacted by COVID-19 can call 13 28 46 or visit the website. You'll find information on rights and responsibilities of workplaces and employers, restrictions, gatherings and events, health and community service providers, hotels and accommodation facilitiesSafeWorkNSW advice, and related information.

Service NSW help for small businesses

Service NSW is working to bring together all the support and services available to help small businesses in their recovery from COVID-19. You will find a host of resources and information about grant programs on the Service NSW website

Service NSW COVID-safe Check-in

Registered COVID-Safe businesses are now eligible to be issued with a unique QR which customers can scan using their Service NSW app. Once you have registered as a COVID-Safe business on nsw.gov.au you will be sent an email with your COVID-Safe display material, including your unique QR code. You can either print out your QR code or use it digitally such as on a tablet.

Find out more.

Create NSW support for artists and creatives

Create NSW are helping our arts and creative industries get back on their feet with a range of tools and resources, as well as information about industry grant funding. 

Find out more.

Training to support business recovery

Training Services NSW are looking to talk to Lake Mac businesses about opportunities for free online training in infection control and cleaning operations. The NSW Government funded training is intended to help businesses open their doors safely and confidently.

Interested businesses are encouraged to contact Training Services NSW by emailing ts.newcastle@det.nsw.edu.au 

Australian Government support

Federal Government support

The Federal Government has a number of other assistance programs for business, such as a hold on evictions, and early access to superannuation.

Find out more

Keeping yourself safe 

Whether you’re a plumber fixing a blocked loo or a restaurant cooking delicious takeaway, it is important that you do what you can to keep yourself and others safe during the COVID-19 pandemic.

SafeWork Australia has prepared a range of fact sheets which may be of use to you and your employees. We also encourage customers to make themselves familiar with these fact sheets to ensure they do their part to keep our workforce safe.

Go to Safe Work Australia’s website for more information safeworkaustralia.gov.au/collection/fact-sheets-and-industry-information-covid-19

NBN CO helping businesses stay connected

nbn is providing up to $50 million to assist phone and internet providers to support small and medium businesses. Participating phone and internet providers will establish their own offers in relation to nbn’s financial hardship support offer. These offers are available for eligible small and medium businesses with less than 200 employees.

You can contact your phone and internet provider and they will help determine if you are eligible for assistance. Visit www.nbnco.com.au to find out more.

Cyber security

Unfortunately there has been a noticeable increase in hackers taking advantage of the spread of coronavirus. The methods of attacks include phishing emails and phone calls impersonating the World Health Organisation, government authorities and legitimate business – including travel agents and telecommunications companies. Please be mindful and vigilant during these times.