Stay Informed

The best way to stay safe in an emergency situation is to be informed and tune in to the media for updates and instructions.

When an emergency happens

Stay tuned to local radio, TV, websites or other media

  • Use a battery powered radio or your car radio (if it is safe to access your car).
  • Tune in to your local radio station for emergency updates and instructions.
  • Check emergency services' websites, Twitter and Facebook for updates
  • For severe weather information visit the Bureau of Meteorology.

Stay in touch with your family, neighbours and friends

Sometimes mobile phone services may not be available. Emergency services may ask you not to use your mobile to prevent network overload and ensure phone lines are available for the emergency services. Otherwise, provided that phone networks are still working:

  • Send out a text message or call close family members and friends to check they are safe and let them know you are safe.
  • Alert agencies if your family, neighbours and friends are missing.
  • Let others know of the emergency risk, they may not have heard the emergency warning yet.
  • Use social media networks such as Facebook and Twitter to share emergency warnings.
  • Notify Police if family, friends, or neighbours are missing.

Emergency Alerts

Emergency Alerts are sent by emergency services to landline telephones based on the location of the handset, and to mobile phones, based on the service address.

In the case of an emergency, you may receive a voice message on your landline or a text message on your mobile phone.